Reviews | Hanson Subaru

Great way to order parts!

Quick and easy ordering process.

Web ordering was clear and easy to follow. nice design and execution.

give jared a raise at hanson subaru parts department in olympia

Bad website... it would not recognize my 20% discount promo code from Subaru America: GAJUNE20. I am not happy because I would have saved $20.30

The service representative in parts was very helpful. The 24/7 online parts store worked great!

Derek answered my questions on phone. Ordered online and having part shipped.

Derek Was alot of help and easy to work with. Thank you sir

A+

Make sure the panel is beige

I had to call the parts dept for help, but he was patient, courteous and knowledgeable. I liked the way he helped me.

SEAMLESS PROCESS. thank you

Love all the information they tell you before purchasing. Definitely recommend

Very helpful.

Excellent service

A bit difficult to find the correct website for parts ordering online, but the ordering process was fantastic. Overall, very straight forward and easy to use. Thank you so much!

Your customer service is always outstanding!

The associates at the Hanson Subaru Parts Department are just outstanding.

Amazing price for a new part at a dealer!

I recall it being easier to place orders for parts. The chat lady could not help me at all. She was only able to pass my question about purchasing parts online on to the parts people. I asked about why I used to be able to just buy the parts I needed, but now I have to go thru a lot more steps. However, she responded with not finding an appointment for me regarding a recall. Where the heck did that come from?! I did not ask anything about a recall. Why didn't she at least read the question I had asked?

The OEM light bulbs are cheaper in the long run as they will last for years. That is not the case with a lot of aftermarket light bulbs made in China. The quality control on Chinese manufactured light bulbs is poor.

Easy to order parts online at Hanson Subaru!

Easy to order parts, very helpful parts department.

Website was easy to use and Derek was informative when I called and asked a question

Your pricing is second to none. Thank you!

5

Excellent website and staff!

YAY

Thanks!

It would be really nice if there were a login option so I wouldn't have to enter all my info for each order.

Super Subaru Dealership!

Very fast and easy transaction.

Na

A little confusing at first. I think things will work out.

Need a place on the form for apartment number...in my case it's #2006 Otherwise, 5 stars for a great website, thanks!

5

I wanted to purchase another part. A 20mm rear sway bar is available at other Subaru parts suppliers. I could not tell if the one you are selling was 20mm or just a stock replacement. Knowing the size would have be very helpful.

I chose local pickup, but it still wanted me to give a shipping adress.

I like using Hanson Subaru. Saves me money!

GREAT

super nice parts people

very good

On my previous order, I called and asked to make sure that I had ordered a front crank seal. What I got was a rear crank seal. This mistake has cost me another 13 usd for shipping

Good deal!

Brian B always does an excellent job in getting the correct parts to me quickly. He is always just a great guy to work with. Jeff

Hi Brian, Thanks again for everything. The brake job went fairly well.

Very easy & parts dept. was a great resource.

So fat so good

Hi Brian, Thanks to you and Seth for tracking this item down for me. I really appreciated it. Jeff

Phone call to local dealer confirmed that local pickup was available (just not user friendly!) then a simple order!

very easy ordering. thankyou

Excellent! Thank you!

5 STAR

So far so good. You had what I needed at a better price than I could purchase it through my local dealer. Hope they fit!

Great website!

Great customer service

The staff at the Hanson Subaru Parts Department is just outstanding!